Your privacy, respected
Your privacy matters to us. We respect it and follow the laws that apply to the personal data we collect through our website, including Thailand's Personal Data Protection Act B.E. 2562 (2019). Last updated 19 October 2026.
Who we are
Unifine Creations Co., Ltd. (company registration number 0105538144932), part of the Unique Group. Our registered office is Gems Tower, 22nd Floor, 1249/169-170 Charoenkrung Road, Suriyawongse, Bangrak, Bangkok 10500, Thailand. We decide how your personal data is used, which makes us its data controller.
For anything about your personal data, contact our privacy team at info@unifinecreations.com, or choose Privacy request in the chat on any page.
Information we collect
We collect information you give us and information gathered automatically when you use our website:
- Details you give us: your name, email address, phone number, delivery and billing address, ring size, and anything you write to us in a message, chat or bespoke enquiry.
- Order details: what you buy, what you pay and where it is delivered. Card details are entered on our payment provider's secure page. We never see or store your full card number.
- Technical data: your IP address, device and browser type, and the pages you visit. Analytics and advertising data is collected only if you allow it in Cookie settings.
How we use it, and why
Thai law asks us to tell you the legal basis for each use. Here they are:
- To process, deliver and support your order. Basis: performing our contract with you.
- To answer your messages, chats and enquiries. Basis: steps you ask us to take before a purchase, and our legitimate interest in helping you.
- To keep tax invoices, accounts and other records the law requires. Basis: legal obligation.
- To prevent fraud and keep our website and payments secure. Basis: our legitimate interest.
- To understand how our website is used and to measure our advertising. Basis: your consent, given in Cookie settings.
- To send you news of new collections by email. Basis: your consent, which you can withdraw with the unsubscribe link in every email.
If you do not give us the details needed for an order, such as a delivery address, we cannot complete it.
Keeping it secure
We use commercially accepted means to protect your data, including encrypted connections and limited access. No method of sending or storing data online is 100% secure.
If a data breach is likely to put your rights at risk, we report it to Thailand's Personal Data Protection Committee within 72 hours of learning about it. If the risk to you is high, we also tell you without delay and explain what we are doing about it.
How long we keep it
We keep personal data only as long as we need it:
- Orders, payments and tax invoices: at least 5 years, as Thai accounting and tax law requires.
- Messages and enquiries: up to 2 years after we last hear from you.
- Newsletter details: until you unsubscribe.
- Analytics data: up to 14 months.
- Records of your cookie choices and email consent: up to 3 years after your last choice, so we can show what you agreed to.
After that it is deleted or anonymised.
Children
Our website is not intended for children. We do not knowingly collect personal data from anyone under 20 without the consent of a parent or guardian, as Thai law requires.
International transfers
Some of these providers store or process data outside Thailand, mainly in the United States and the European Union. We transfer data abroad only when the destination protects it to the standard Thai law requires, when the provider commits to that standard through safeguards such as standard contractual clauses, or when the transfer is needed to complete your order, for example to deliver it to you.
Your rights
Under Thailand's Personal Data Protection Act you can ask us to:
- show you, or give you a copy of, the personal data we hold about you, and tell you where it came from
- send it to you, or to another company, in a common electronic format
- correct it if it is wrong or incomplete
- delete or anonymise it
- restrict how we use it, or object to a use, including direct marketing
- stop using it where you gave consent. Withdrawing consent does not affect what we did before.
To make a request, choose Privacy request in the chat on any page, or email info@unifinecreations.com with the subject Privacy request. We may ask you to confirm who you are, and we reply within 30 days. There is no charge.
If you are not satisfied with our answer, you can complain to Thailand's Personal Data Protection Committee (PDPC) at pdpc.or.th.
Changes to this policy
We may update this policy when our practices or the law change. Any update will be posted on this page with a new date.
Contact us
For any question or concern about your privacy, email info@unifinecreations.com, or write to us at our registered office above.